Refund policy
📄 Refund & Return Policy – Z Bharat Shop
We offer returns only for damaged, defective, or incorrect products reported within 48 hours of delivery.
Eligibility for Returns
To be eligible for a return:
• The issue must be reported within 48 hours of receiving the product
• The product must be unused and in original packaging
• Clear photo or video proof of damage or defect may be required
Return requests made after 48 hours will not be accepted.
📩 How to Request a Return
To initiate a return, please contact us at:
Include your order number and photos/videos of the issue for faster approval.
Returns sent without prior approval will not be accepted.
📦 Return Address
Approved returns will be sent to our fulfillment partner’s warehouse address, which will be shared after return approval.
❌ Non-Returnable Items
We do not accept returns for:
• Change of mind
• Used products
• Sale or discounted items
• Gift cards
• Customized or personalized products
🔁 Replacements
If your return is approved, we may offer a replacement or refund depending on product availability.
💳 Refunds
Once the return request is approved and verified:
• Refunds or replacements will be processed within 5–10 business days
For prepaid orders: Refund will be credited to the original payment method.
For Cash on Delivery (COD) orders: Refunds will be processed via UPI or bank transfer after the customer provides payment details.
🚨 Damaged or Incorrect Products
Please inspect your order immediately upon delivery and report any damaged, defective, or wrong items within 48 hours at returns@zbharatshop.com.
📞 Contact Information
Z Bharat Shop
Email: returns@zbharatshop.com